Do you have questions about our services, solutions or products? Then you've come to the right place!

Server
What is an IPv6-only proServer (proServer2G)?
BackgroundThe global pool of free IPv4 addresses, from which providers could request additional addresses if required, has been exhausted since January 2011. The regional pool responsible for our region shrank to a critical value in September 2012; ...
Server
My Ansible plays run into a timeout when they are supposed to serve multiple proServers?
BackgroundWith proServer 2.0 ("IPv6-only"), the multiplexing of the SSH connection via the jump host may not work reliably. This can be remedied with a special SSH configuration for Ansible.Activate your own SSH configuration in ansible.cfg ...
Server
How do I set up log file rotation?
logrotateWe recommend the use of logrotate. The logrotate configuration is stored under /usr/local/etc/logrotate.conf. If necessary, this includes further configurations under /usr/local/etc/logrotate.d/. A separate configuration file should be ...
Server
How can I execute dedicated commands as part of the boot process?
Create or edit the file /etc/rc.local and add the corresponding commands. An example using the vim editor.
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What is the SSL session cache and how do I configure it?
For https connections, negotiating the SSL session parameters is relatively complex. These parameters are reused within a single worker thread, but several parallel requests from a browser are likely to land on different workers. An SSL session ...
Server
What is an SSH key pair and why do I need it for my proServer?
While a password can be cracked with a brute force attack, SSH keys are almost impossible to decipher by brute force alone. When generating a key pair, two long character strings are created. These are called the public key and the private key. You ...
Server
Which users are important and what are they intended for?
There are two users on each newly created proServer for which the public keys specified when the order was placed have been stored.One is the user vproXXXX. This user can call sudo without a password and is used to customize the server itself and ...
Server
How does passwordless login using an SSH key pair work?
Yes, when you order a proServer, you enter into a contract which is automatically renewed on a monthly basis. The notice period for your server is 30 days to the end of the term.
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How do I get the version of an installed package?
displays the package name including the installed version.A more detailed package description can be obtained with
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Can I restore the proServer to its factory settings?
Yes, a proServer can be restored to its delivery state - with one restriction: We are constantly developing the proServer platform. It is therefore possible that changes have been made to the basic configurations supplied.If necessary, please send u...