Right of Withdrawal Policy

Right of Withdrawal

Right of Withdrawal

As a consumer, you may cancel your contract within two weeks without providing a reason, either in writing (e.g., letter, fax, email) or by returning the item. The cancellation period begins no earlier than upon receipt of this notice. To meet the withdrawal deadline, it is sufficient to send the notice of withdrawal or return the item on time. The notice of withdrawal should be sent to:

punkt.de
GmbH, Sophienstr. 187, , 76185 Karlsruhe, Germany

Phone: 0721 91090
Fax: 0721 9109100
Email: info[at]punkt[dot]de
Website: https://punkt.de

Consequences of Cancellation

In the event of a valid cancellation, the benefits received by both parties must be returned. If you are unable to return the received benefit to us in whole or in part, or can only return it in a deteriorated condition, you may be required to compensate us for the loss in value to that extent. This does not apply to the transfer of goods if the deterioration of the goods is attributable exclusively to their inspection—as would have been possible, for example, in a retail store. Furthermore, you can avoid the obligation to pay compensation by not using the item as an owner would and by refraining from anything that could impair its value. Items that can be shipped by package must be returned at our expense and risk.