We operate and maintain your infrastructure!

As a hosting provider, operations and maintenance have traditionally played an important role for us. We offer you a comprehensive service for the operation and maintenance of your infrastructure.

Regardless of whether the infrastructure is located at our facility or yours.

We’ll advise you and develop an operations and maintenance plan, which we’ll be happy to implement for you.

As a hosting provider for agencies and businesses, we offer our clients infrastructure operation and maintenance services. With our dedicated DevOps and infrastructure teams, we are able to manage and maintain our clients’ infrastructure.

Many of our clients greatly value this service, as it often makes financial sense not to perform these tasks using their own IT resources. These resources are often better utilized in other projects than in the operation and maintenance of your company’s application or website infrastructure.

For agencies:

Many agencies, for example, host their clients’ TYPO3 and Neos sites—as well as various other applications—with us. In such cases, it makes sense to take advantage of our proven proServer concept.

The advantage for agencies is that they can focus on development for their clients, for example, and do not need to allocate resources for operations and maintenance. We serve as the direct point of contact for the agency and the client (if desired) for all infrastructure-related questions.

For a small number of client instances, virtual machines are often the best option; once the number of client instances reaches a certain threshold, we offer dedicated servers. These “agency servers” are exclusively reserved for the agency and its clients.

We strictly separate our development business from our hosting services, which has built trust with our agency clients for many years.

Your agency’s clients are in good hands with us, and we’re always available to you and your clients as a point of contact within the scope of our SLAs should any technical issues arise.

Even beyond the SLAs, as an agency, you gain a reliable partner in punkt.de Infrastructure for all matters related to DevOps and infrastructure.

For Businesses:

Operating and maintaining your own infrastructure ties up your own resources and incurs significant costs; in many cases, it may make sense to have an agency operate and maintain your infrastructure.

With our experienced DevOps and infrastructure teams, we are able to manage and maintain your infrastructure both on-premises and off-premises.

The solution will be tailored specifically to your needs, and we will, of course, work closely with your company’s IT department.

Update cycles and infrastructure work are discussed in advance, and you’ll be assigned a Product Owner (PO) from our team as your point of contact.

We offer SLAs so you can be confident that your operations are guaranteed even during off-peak hours.

Beyond operation and maintenance, we’re also happy to support you in the further development of your infrastructure and continuously adapt to your requirements.