Do you have questions about our services, solutions, or products? Then you've come to the right place!

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How do I connect to an IPv6-only proServer (proServer2G)?
If IPv6 connectivity is available, a connection to proServer2G can be established directly. Otherwise, access must be tunneled through a so-called jump host. In practice, this is usually handled by adding an appropriate entry to the developer’s ~/...
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How do I use a graphical SFTP client, such as FileZilla, with an IPv6-only proServer (proServer2G)?
First, the information provided in the article "How do I connect to an IPv6-only proServer (proServer2G)? " regarding the SSH connection applies: if you have IPv6 connectivity at your workstation, no further action is required—the connection works a...
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Why doesn't Elasticsearch start after a proServer patch day?
The configuration files for Elasticsearch 7 are located in the /usr/local/etc/elasticsearch folder; those for Elasticsearch 5 are located in /usr/local/etc/elasticsearch5; and those for Elasticsearch 6 are located in /usr/local/etc/elasticsearch6.B...
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How can I back up my MySQL/MariaDB databases daily?
To enable daily backups of your MySQL or MariaDB databases, please first grant your vproXXXX user read access to all databases. To do this, log in to MySQL as the root user using the password you know, and then execute the following GRANT ...
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Where can I find the login credentials for my MySQL/MariaDB database?
The initial password for the database's root user is located in the /usr/local/etc/mysql-password file on the proServer. Only the root user can read this file.
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How do I change the hostname of my proServer?
First of all: Settinga system’shostname to a domain that is used on the system—for example, as a website—can cause problems with sending email. Therefore, we recommend keeping the default generic hostname.As root, the following command changes the ...
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How do I find out the version of an installed package?
Displays the package name, including the installed version.A more detailed package description can be obtained with
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Where can I find the Nginx configuration, and how do I restart the service?
The configuration for the Nginx web server is contained in two files.
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How can I run specific commands during the boot process?
Create or edit the /etc/rc.local file and add the appropriate commands. Here is an example using the vim editor.
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How can I enable a service like Apache Solr?
To enable a service, add the corresponding line to the /etc/rc.conf file: