Do you have questions about our services, solutions or products? Then you've come to the right place!

Server
Where can I find access data for my MySQL / MariaDB database?
The initial password for the root user of the database is located in the file /usr/local/etc/mysql-password on the proServer. The file can only be read by root.
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Activate FTP and create FTP user
!!! We strongly recommend using SFTP instead of FTP. No changes to the config are necessary for SFTP, as this protocol works via SSH and the already stored key !!!The following line must be added to the /etc/rc.conf file:
Server
Where can I find the php configuration on the proServer?
The primary configuration file is /usr/local/etc/php.ini. This is pre-assigned during the initial provisioning of the proServer and also pulls in the files in the /usr/local/etc/php/ directory for the configuration of php modules, in the order of ...
Server
Where can I find the Nginx configuration and how do I restart the service?
The configuration for the Nginx web server can be found in two files.
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What is php-fpm and where is it configured?
php-fpm is a "PHP FastCGI Process Manager", i.e. a program that waits for a web server to start a php script via the CGI interface. php-fpm forwards this request to an existing php process (which is also called php-fpm) or starts a new one if ...
Server
How do I change the host name of my proServer?
First of all: Setting the host name of a system to a domain that is used on the system - for example as a website - can lead to problems when sending mail. We therefore recommend keeping the default generic hostname.As root, the following command ...
Server
How can I activate a service like apache-solr?
A service is activated by adding the corresponding line to the /etc/rc.conf file:
Server
How do I activate mail dispatch on a proServer?
By default, mail dispatch is deactivated on the proServers to prevent unintentional spamming.The following 4 steps are required to activate it:
Server
Why does Elasticsearch not start after a proServer patchday?
The configuration files for Elasticsearch 7 are located in the folder /usr/local/etc/elasticsearch, those for Elasticsearch 5 are located under /usr/local/etc/elasticsearch5, those for Elasticsearch 6 under /usr/local/etc/elasticsearch6.By default, ...
Server
How can I back up my MySQL/MariaDB databases on a daily basis?
To activate a daily backup of your MySQL or MariaDB databases, please first allow your vproXXXX user read access to all databases. To do this, call Mysql as the root user with the password you know and then execute the corresponding grant ...