Do you have questions about our services, solutions, or products? Then you've come to the right place!

Server
Why doesn't Elasticsearch start after a proServer patch day?
The configuration files for Elasticsearch 7 are located in the /usr/local/etc/elasticsearch folder; those for Elasticsearch 5 are located in /usr/local/etc/elasticsearch5; and those for Elasticsearch 6 are located in /usr/local/etc/elasticsearch6.B...
Server
How can I back up my MySQL/MariaDB databases daily?
To enable daily backups of your MySQL or MariaDB databases, please first grant your vproXXXX user read access to all databases. To do this, log in to MySQL as the root user using the password you know, and then execute the following GRANT ...
Application
My NEOS website can't find any images or CSS when I access it via IPv4, even though everything works fine via IPv6
When accessed via non-standard port numbers, NEOS automatically attempts to adjust the generated links so that they also use those port numbers. Since we route IPv4 traffic through the upstream proxy to different port numbers on the web server, this...
Nextcloud
Can the complexity of passwords be adjusted so that you can choose which criteria a valid password must meet?
A user with the "admin" role can configure the password criteria via the "Additional Settings" menu item in the admin area.
Server
Where can I find the login credentials for my MySQL/MariaDB database?
The initial password for the database's root user is located in the /usr/local/etc/mysql-password file on the proServer. Only the root user can read this file.
Server
How do I change the hostname of my proServer?
First of all: Settinga system’shostname to a domain that is used on the system—for example, as a website—can cause problems with sending email. Therefore, we recommend keeping the default generic hostname.As root, the following command changes the ...
Application
How can I enable PHP OPcache?
In the /usr/local/etc/php.ini file, the configuration lines for opcache must be modified or added as follows:
Server
How do I find out the version of an installed package?
Displays the package name, including the installed version.A more detailed package description can be obtained with
Server
Where can I find the Nginx configuration, and how do I restart the service?
The configuration for the Nginx web server is contained in two files.
Server
How can I run specific commands during the boot process?
Create or edit the /etc/rc.local file and add the appropriate commands. Here is an example using the vim editor.