Do you have questions about our services, solutions, or products? Then you've come to the right place!

Application
The Backspace key in my SSH session produces strange characters instead of deleting characters.
In some cases, your proServer and the terminal emulator you're using on your local computer may have different interpretations of which control code the "Backspace" key should trigger.You can view the proServer settings as follows:$ sttyspeed 9600 ...
Server
After a patch day, how can I determine whether configuration adjustments are necessary?
We deliver to the directory/usr/local/etc-sampletemplates for all configuration files relevant to the installed package versions. You can use these as a guide and check whether any adjustments are needed.In particular, compare—if available—the ...
Server
How can I run `pkg audit` on the proServer?
Simply running "pkg audit" fails because it attempts to download a list of known security vulnerabilities and, by default, uses a path that is read-only here. However, you can override this path when running the command.Use the following command: ...
Server
What is an IPv6-Only proServer (proServer2G)?
BackgroundThe global pool of available IPv4 addresses, from which providers could request additional addresses as needed, has been exhausted since January 2011. The regional pool responsible for our region shrank to a critical level in September 201...
Nextcloud
What does the warning "The 'Strict-Transport-Security' HTTP header is not configured to at least '15552000' seconds" mean in the server settings?
HTTP Strict Transport Security (HSTS) is a standardized security mechanism that Nextcloud uses to instruct the user’s browser to allow only encrypted connections for this domain for a defined period (at least half a year) going forward.Since this is...
Server
Do my Ansible plays time out when they're supposed to serve multiple perServer instances?
BackgroundWith proServer 2.0 ("IPv6-only"), multiplexing the SSH connection via the jump host may not work reliably. This can be resolved by using a special SSH configuration for Ansible.Enable a custom SSH configuration in ansible.cfg ...
Server
How do I connect to an IPv6-only proServer (proServer2G)?
If IPv6 connectivity is available, a connection to proServer2G can be established directly. Otherwise, access must be tunneled through a so-called jump host. In practice, this is usually handled by adding an appropriate entry to the developer’s ~/...
Server
How do I use a graphical SFTP client, such as FileZilla, with an IPv6-only proServer (proServer2G)?
First, the information provided in the article "How do I connect to an IPv6-only proServer (proServer2G)? " regarding the SSH connection applies: if you have IPv6 connectivity at your workstation, no further action is required—the connection works a...
Nextcloud
What mobile and desktop apps can I use for data synchronization?
In principle, any application that supports the WebDAV protocol can be used. However, we recommend the native mobile and desktop applications.
Nextcloud
Can the expiration date for passwords be set?
It is important to note the following:The expiration date of a user password cannot be set.The expiration date of a shared download link can be set.