Do you have questions about our services, solutions or products? Then you've come to the right place!

Server
Which users are important and what are they intended for?
There are two users on each newly created proServer for which the public keys specified when the order was placed have been stored.One is the user vproXXXX. This user can call sudo without a password and is used to customize the server itself and ...
Server
How does passwordless login using an SSH key pair work?
Yes, when you order a proServer, you enter into a contract which is automatically renewed on a monthly basis. The notice period for your server is 30 days to the end of the term.
Server
How do I get the version of an installed package?
displays the package name including the installed version.A more detailed package description can be obtained with
Server
Can I restore the proServer to its factory settings?
Yes, a proServer can be restored to its delivery state - with one restriction: We are constantly developing the proServer platform. It is therefore possible that changes have been made to the basic configurations supplied.If necessary, please send u...
Server
Where can I find access data for my MySQL / MariaDB database?
The initial password for the root user of the database is located in the file /usr/local/etc/mysql-password on the proServer. The file can only be read by root.
Server
Activate FTP and create FTP user
!!! We strongly recommend using SFTP instead of FTP. No changes to the config are necessary for SFTP, as this protocol works via SSH and the already stored key !!!The following line must be added to the /etc/rc.conf file:
Server
Where can I find the php configuration on the proServer?
The primary configuration file is /usr/local/etc/php.ini. This is pre-assigned during the initial provisioning of the proServer and also pulls in the files in the /usr/local/etc/php/ directory for the configuration of php modules, in the order of ...
Server
Where can I find the Nginx configuration and how do I restart the service?
The configuration for the Nginx web server can be found in two files.
Server
What is php-fpm and where is it configured?
php-fpm is a "PHP FastCGI Process Manager", i.e. a program that waits for a web server to start a php script via the CGI interface. php-fpm forwards this request to an existing php process (which is also called php-fpm) or starts a new one if ...
Contract
Can I add more domains to my contract?
We are working flat out to make domain purchases possible on hosting.punkt.de To make domain purchases possible. You can currently purchase domains via the Pluspunkthosting interface.To Pluspunkthosting: