Support conditions
Support is important to us, no long waiting times or call centers. Direct contact is what counts! We are always there for you to ensure the stability and security of your systems.Our team of experts is at your side directly, without complicated support levels. With us, you speak directly to experts who understand your infrastructure and can provide you with targeted support.We charge an hourly rate of €135 (plus VAT) for individual support, which is billed in 15-minute intervals.Please contact us if you would like to reduce your individual support costs with a support contingent.
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